Full Operations Resume for SkillsFuture Portal After Temporary Disruption

On December 31, the SkillsFuture portal in Singapore returned to full functionality after a brief outage caused by the expiration of a one-time S$500 credit top-up. The disruption began late Tuesday night, leading to numerous reports of issues accessing the MySkillsFuture website.

Details of the Disruption

Reports about the MySkillsFuture site being inaccessible started surfacing around 10:20 PM on December 30. In response, SkillsFuture Singapore (SSG) communicated early Wednesday that they were facing a “system issue.”

In a Facebook update, SSG reassured users, stating, “Please be assured that your SkillsFuture Credit claim, including expiring credits, will be approved once the system is restored. We will notify you to submit your claim when the platform is fully operational.”

Current Status and User Advisory

By the morning of December 31, a notice on the portal cautioned users about potential “intermittent disruption” to some services. It also encouraged visitors to check a designated link for submitting their SkillsFuture credit claims.

SSG confirmed that as of 7 AM on December 31, the technical problems had been resolved and the MySkillsFuture portal was back up and running. They also mentioned that they are collaborating with training providers to assist those whose claims were affected during the downtime.

Conclusion

The prompt restoration of the SkillsFuture portal highlights the commitment of SkillsFuture Singapore to maintain accessibility for its users, especially during critical times related to credit expiration.